» Statement of Privacy
Quick reference: email privacy@publicroutes.com
Effective Date of Current Policy: 12/14/2005
Public Routes (Public Routes, we, us, our) shares your concerns about the protection of your personal information online. This Privacy Policy (Policy) describes our practices regarding the collection and use of information through our website, located at www.publicroutes.com (the Site). By using the Site or obtaining any product or service through this Site, you agree to the collection of use of information as set forth in this Policy. If you do not agree to this Policy, please do not use the Site.
We may from time to time update this Policy. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you periodically review this page to ensure continuing familiarity with the most current version of the Policy. You can determine when this Policy was last revised by checking the Effective Date of Current Policy legend at the top of the Policy.
Please take some time to familiarize yourself with the different ways that Public Routes uses the information that we gather.
What Information We Collect, Where it is Gathered, and How it is Used
Non-Personally Identifiable Information
We collect non-personally identifiable information. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which links were "clicked." Collecting such information involves logging the IP addresses, operating system and browser software used by each visitor to the Site. Although such information is not personally identifiable, it may be possible to determine from an IP address a visitor's Internet Service Provider and the geographic location of the visitor's point of connectivity.
We also use "cookies" and other tracking technologies to collect non-personally identifiable information about you. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. Cookies make it possible for us to recognize your browser when you visit our Site. By doing this, we can personalize your return visits. Your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of the Site. Although your browser can be set to not accept cookies, it may alter the functionality of the Site.
Public Routes also uses non-personally identifiable information, such as your IP address and the pages that you visit on our Site, to help diagnose problems with our servers and to administer our Site and improve Site-related services and features. Your IP address and other non-personally identifiable information may also be used to gather broad demographic information and to recognize customer traffic patterns and Site usage trends. This information helps us in marketing and in developing the design and layout of the Site.
We also may share aggregated statistical data and other non-personally identifiable information with our current and potential business partners, and with our service providers as outlined below.
Personally Identifiable Information
We collect personally identifiable information. In general, our Site uses a form in which you can send your route to an email address or cell phone number. These forms require that you provide us with personally identifiable information (such as your email address, physical address or cell phone number). Listed below is a list of services where we gather personal information and details on how the information is used.
  Direction Form
  The Direction Form enables you to plot your Start Address and your Destination Address. Address information is collected for the purpose of finding your route. We may also use this data for demographic and marketing purposes only.
  Surveys
  Public Routes may from time to time administer online surveys and quizzes in connection with the Site in which we ask you for general personal information ("demographics"). Or, we might ask your favorite mode of transportation, your opinions about services, or pose quiz questions. We do not ask you for personally identifiable information in connection with these queries. We aggregate the data to better understand the needs of all of our customers, for general information sharing, or for entertainment purposes on the Site.
Children
Public Routes will not knowingly maintain or collect information from children under the age of 13.
Information Sharing and Disclosure

Public Routes won't share your personal information with other companies, nor will we rent, sell or exchange your email address and information about your transactions with other businesses except to provide services you've requested, when we have your permission or under the following circumstances:

Please note: We provide this information to trusted partners and these companies do not have an independent right to share this information.

  Service Providers
 

We work with third parties who provide services.  Personally identifiable information may be shared with such third parties for the purpose of providing such services.  While this may require us to share your information with them, these service providers do not have an independent right to share your information.

  Third Parties
 

We may use selected reputable third parties for marketing, targeting and analysis purposes.  Some of these third parties may be given access to some, or all, of the information that you provide to us and may use cookies or other tracking technologies in connection with providing their services.  We may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers.  However, these companies do not have an independent right to share this information. 

  Sale of Our Company
 

As a natural consequence of the development of our company, we could be sold to another company. In the event that we are acquired by another company or a significant portion of our assets is sold to another company, all of the customer information that we have collected may be transferred to the new company.

  Legal Obligation to Provide Information
 

Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of Public Routes, our customers or others, and as otherwise permitted or required by law.

Advertising on the Site
Public Routes displays ad banners from third parties. While we strive to maintain that their privacy policies adhere to ours, please be advised that these are third party sites and you should visit their privacy policies independently.
Security
Public Routes takes every precaution to ensure that your information is secure. Although we strive to ensure the protection of your data with the utmost care, no data transmission over the internet or any wireless network is 100% secure and therefore we do not warrant or ensure the security of any information sent to us online.
Emails from Public Routes or its business partners, and the Site itself, may contain links to other Internet websites, including sites that may or may not be owned or operated by Public Routes. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites' use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of those sites.
For opt-out requests, any questions regarding this Policy, data collection and usage practices of this Site or if you wish to report a violation of this Policy, please contact:
privacy@publicroutes.com or
Send mail to the following address:
Public Routes is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your experience. You can tell us what you think by sending us an email to our customer care department, CustomerCare@PublicRoutes.com.